If you decide not to use our paid services any longer, we will give you a refund within 30 days of your purchase. Our customer success team is available 24 hours a day, seven days a week to assist you with any questions or concerns you may have. If you have any questions about our new subscription model, please contact our customer support department via email at or live chat. Our new subscription model allows us to keep our users informed about what is going on and allows them to stay informed for as long as they require. We will always strive to provide the best VPN experience possible, and our new subscription model is the best way to accomplish that. To improve the user experience, we’ve made some changes to how our subscription works. Surfshark’s New Subscription ModelĪs a Surfshark subscriber, you may have noticed that our subscription service has been updated. To make this request, please send an email to. By contacting Surfshark’s customer service team during live chat, you can request that recurring payments be canceled. How do you cancel Surfshark VPN? It is simple to cancel a Surfshark subscription. A refund is possible, but only if you cancel your subscription within 30 days of receiving the subscription. Despite the fact that Surfshark VPN has a slew of advanced features, users are still dissatisfied with the security. The Surfshark VPN is one of the most secure and affordable VPNs on the market. You will be asked to confirm your cancellation, and once you do, your subscription will be cancelled. Once you are logged in, click on the “Billing” tab, then click on the “Cancel Subscription” button. If you need to cancel your Surfshark subscription, you can do so through your account page on the Surfshark website. If you have a complaint about the service, please let us know within 30 days. If you want to change platforms, you can also take advantage of the 30-day money-back guarantee. There is a seven- day trial period available for Android, iOS, and Mac users. We guarantee that if you no longer want to use our paid services, we will refund your money within 30 days. If you have a cancellation, please contact Customer Service by phone at 1-80 or live chat via the com website. How can you cancel your Surfshark subscription? If you have any questions about our customer service, please contact us by email. They will be more than happy to help you out. If you have any questions or need assistance, you can always contact Surfshark customer support. Once you do that, your subscription will be immediately canceled and you will no longer be charged. You will be asked to confirm your cancellation. Next, find the “ Cancel Subscription” button and click it. Then, click on the “Billing” tab, located in the top navigation bar. First, log in to your account on the Surfshark website. Here’s a step-by-step guide on how to do it. If you’re not happy with your Surfshark VPN experience for any reason, you can cancel your subscription within the first 30 days and receive a full refund.
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